Call Recordings
AI voice calls and monitored field-officer calls, with transcripts, sentiment strip, outcomes and QA scorecards.
Connected minutes (period)
1,69,600
9.2%
Avg call duration
4.2m
AI-call resolution rate
88.5%
1.6%
Officer calls reviewed
14
Full QA scorecard
| ID | When | Type | Participants | Language | Min | Outcome | Compliance | QA |
|---|---|---|---|---|---|---|---|---|
| CALL-9500 | 9/28/2026, 10:00:41 AM | Officer ↔ farmer | Anil D. ↔ Ramesh Reddy Guntur | Hindi | 7 | Advisory delivered | pass | 68 |
| CALL-9499 | 9/28/2026, 8:14:37 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Gujarati | 7.2 | Qualified lead | pass | — |
| CALL-9498 | 9/28/2026, 7:23:07 AM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Marathi | 6.1 | Callback scheduled | warn | — |
| CALL-9497 | 9/28/2026, 6:35:46 AM | Officer ↔ farmer | Suresh N. ↔ Sarita Bose Nizamabad | Tamil | 2.7 | Advisory delivered | violation | 91 |
| CALL-9496 | 9/28/2026, 4:49:39 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Telugu | 2.7 | Complaint logged | warn | — |
| CALL-9495 | 9/28/2026, 12:43:50 AM | AI ↔ farmer | AI ↔ Vinod Patil Belagavi | Kannada | 6.2 | Callback scheduled | pass | — |
| CALL-9494 | 9/28/2026, 1:30:18 AM | Officer ↔ farmer | Suresh N. ↔ Ramesh Reddy Yavatmal | Gujarati | 1.5 | Callback scheduled | pass | 91 |
| CALL-9493 | 9/27/2026, 8:44:41 PM | AI ↔ farmer | AI ↔ Meera Iyer Belagavi | Marathi | 2.7 | Complaint logged | pass | — |
| CALL-9492 | 9/27/2026, 9:07:26 PM | AI ↔ farmer | AI ↔ Sarita Bose Bardhaman | Tamil | 5 | Qualified lead | pass | — |
| CALL-9491 | 9/27/2026, 5:59:36 PM | Officer ↔ farmer | Ramesh K. ↔ Kavita Yadav Nizamabad | Tamil | 0.9 | Qualified lead | pass | 71 |
| CALL-9490 | 9/27/2026, 2:28:59 PM | AI ↔ farmer | AI ↔ Sarita Bose Nizamabad | Hindi | 7.8 | Advisory delivered | warn | — |
| CALL-9489 | 9/27/2026, 12:23:32 PM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Tamil | 2.9 | Callback scheduled | pass | — |
| CALL-9488 | 9/27/2026, 4:23:12 PM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Gujarati | 1.7 | Advisory delivered | warn | 67 |
| CALL-9487 | 9/27/2026, 12:48:57 PM | AI ↔ farmer | AI ↔ Ganesh Rao Bardhaman | Bengali | 7.1 | Advisory delivered | pass | — |
| CALL-9486 | 9/27/2026, 5:43:56 PM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Punjabi | 2.6 | Qualified lead | pass | — |
| CALL-9485 | 9/27/2026, 5:59:03 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Nizamabad | Telugu | 3.9 | Not interested | warn | 92 |
| CALL-9484 | 9/27/2026, 11:45:22 AM | AI ↔ farmer | AI ↔ Sarita Bose Belagavi | Telugu | 6.7 | Qualified lead | warn | — |
| CALL-9483 | 9/27/2026, 1:18:46 PM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Tamil | 4.5 | Advisory delivered | pass | — |
| CALL-9482 | 9/27/2026, 12:25:58 PM | Officer ↔ farmer | Suresh N. ↔ Vinod Patil Nizamabad | Tamil | 2.7 | Callback scheduled | pass | 72 |
| CALL-9481 | 9/27/2026, 7:01:14 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Telugu | 6.5 | Complaint logged | pass | — |
| CALL-9480 | 9/27/2026, 6:29:48 AM | AI ↔ farmer | AI ↔ Ganesh Rao Warangal | Kannada | 4.2 | Not interested | pass | — |
| CALL-9479 | 9/26/2026, 7:21:01 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Bardhaman | Telugu | 5.4 | Qualified lead | violation | 80 |
| CALL-9478 | 9/27/2026, 6:17:55 AM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Bengali | 6 | Qualified lead | pass | — |
| CALL-9477 | 9/27/2026, 1:25:21 AM | AI ↔ farmer | AI ↔ Meera Iyer Nizamabad | Gujarati | 7.6 | Advisory delivered | warn | — |
| CALL-9476 | 9/26/2026, 12:37:40 PM | Officer ↔ farmer | Priya M. ↔ Ramesh Reddy Belagavi | Telugu | 8 | Qualified lead | warn | 66 |
| CALL-9475 | 9/26/2026, 11:27:44 PM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Kannada | 3.5 | Complaint logged | pass | — |
| CALL-9474 | 9/26/2026, 11:54:50 AM | AI ↔ farmer | AI ↔ Ganesh Rao Nizamabad | Kannada | 2.9 | Not interested | pass | — |
| CALL-9473 | 9/26/2026, 11:52:22 PM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Marathi | 5.5 | Callback scheduled | warn | 87 |
| CALL-9472 | 9/26/2026, 3:47:45 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Nizamabad | Kannada | 6.5 | Not interested | pass | — |
| CALL-9471 | 9/27/2026, 12:26:48 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Marathi | 2.8 | Advisory delivered | pass | — |
| CALL-9470 | 9/27/2026, 1:36:54 AM | Officer ↔ farmer | Ramesh K. ↔ Vinod Patil Warangal | Telugu | 0.9 | Not interested | pass | 65 |
| CALL-9469 | 9/26/2026, 4:49:27 PM | AI ↔ farmer | AI ↔ Sarita Bose Yavatmal | Tamil | 2.1 | Advisory delivered | pass | — |
| CALL-9468 | 9/25/2026, 11:33:25 PM | AI ↔ farmer | AI ↔ Kavita Yadav Warangal | Marathi | 1.5 | Callback scheduled | pass | — |
| CALL-9467 | 9/26/2026, 5:11:18 AM | Officer ↔ farmer | Ramesh K. ↔ Sarita Bose Belagavi | Hindi | 1.5 | Complaint logged | pass | 82 |
| CALL-9466 | 9/26/2026, 5:57:07 PM | AI ↔ farmer | AI ↔ Meera Iyer Guntur | Hindi | 2.3 | Callback scheduled | pass | — |
| CALL-9465 | 9/26/2026, 5:03:43 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Marathi | 4 | Complaint logged | pass | — |
| CALL-9464 | 9/26/2026, 7:43:32 AM | Officer ↔ farmer | Anil D. ↔ Meera Iyer Bardhaman | Hindi | 7.4 | Callback scheduled | pass | 79 |
| CALL-9463 | 9/26/2026, 3:52:02 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Gujarati | 6.5 | Qualified lead | pass | — |
| CALL-9462 | 9/26/2026, 4:33:56 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Hindi | 1.1 | Complaint logged | pass | — |
| CALL-9461 | 9/26/2026, 1:41:33 PM | Officer ↔ farmer | Kavita R. ↔ Ramesh Reddy Nizamabad | Kannada | 1.5 | Advisory delivered | warn | 66 |