Smart Ticketing
Every farmer / dealer issue — auto-classified, auto-triaged, and where possible auto-resolved from the CIB&RC label-claim database.
147 tickets · 45 open
AI replies are constrained to the registered CIB&RC label-claim database — a dosage reply can never overclaim. Escalation is automatic when confidence < 80%.
Open tickets
51
AI auto-resolved
50%
4.8%
48 of 96 resolved
Avg first response
1.8 min
9.2%
AI replies < 2 min
Avg resolution
17.3 h
6.4%
SLA breaches
47
CSAT
4.00
2.1%
74 rated
147 tickets match
| Ticket | Created | Raised by | Category | Pri | AI summary | Assignee | Status | SLA |
|---|---|---|---|---|---|---|---|---|
| T-2026-0001 | 2 days ago | Nitin Rao Karimnagar | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Paddy in Karimnagar, seeking on-label recommendation. | Deepak Naidu | resolved | resolved |
| T-2026-0002 | 5 days ago | Deepak Yadav Nashik | Scheme / subsidy | P2 | Asking eligibility for Kharif Kickstart scheme. | Arjun Nair | resolved | resolved |
| T-2026-0003 | 22 days ago | Venkatesh Prasad Ludhiana | Crop advisory | P3 | Advisory needed — Whitefly pressure on Maize in Ludhiana, seeking on-label recommendation. | Meera Bose | open | BREACHED |
| T-2026-0005 | 21 days ago | Sita Choudhary Ludhiana | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Soybean in Ludhiana, seeking on-label recommendation. | Pankaj Sen | resolved | resolved |
| T-2026-0007 | 4 days ago | Sri Agro Agencies Mysuru | Delivery issue | P1 | Order not delivered — placed 8 days ago, dealer Sri Ram Agro unresponsive. | Arjun Nair | in progress | BREACHED |
| T-2026-0011 | 13 days ago | Lakshmi Patil Belagavi | Dosage / usage query | P1 | Wants confirmed dosage of Prevathon for Whitefly on Mustard (5 acres). | Landmark AI | resolved | resolved |
| T-2026-0012 | 23 days ago | Deepak Menon Krishna | Crop advisory | P3 | Advisory needed — Fall Armyworm pressure on Tomato in Krishna, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0013 | 10 days ago | Praveen Singh Yavatmal | Dosage / usage query | P2 | Wants confirmed dosage of Tulasi 45 for Whitefly on Groundnut (7 acres). | Rahul Verma | in progress | BREACHED |
| T-2026-0015 | 22 days ago | Ganesh Bhosale Belagavi | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Maize in Belagavi, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0016 | 1 day ago | Vinod Sen Ujjain | Product complaint | P3 | Farmer reports low germination (~55%) on lot K26-GNG-0488 of Kaveri 468 — requests re-test and replacement. | Kavya Rao | resolved | resolved |
| T-2026-0018 | 2 hours ago | Kisan Agro Enterprises Rajkot | Delivery issue | P3 | Order not delivered — placed 4 days ago, dealer Sri Ram Agro unresponsive. | Arjun Nair | resolved | resolved |
| T-2026-0019 | 25 days ago | Lakshmi Deshmukh Rajkot | Product complaint | P3 | Farmer reports low germination (~51%) on lot K25-JAD-0382 of Tulasi 45 — requests re-test and replacement. | Landmark AI | resolved | resolved |
| T-2026-0021 | 8 days ago | Sunil Naidu Nashik | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Soybean in Nashik, seeking on-label recommendation. | Venkatesh Sharma | resolved | resolved |
| T-2026-0023 | 5 days ago | Rekha Patil Raichur | Crop advisory | P3 | Advisory needed — Whitefly pressure on Sugarcane in Raichur, seeking on-label recommendation. | Meera Bose | resolved | resolved |
| T-2026-0024 | 2 days ago | Kavita Iyer Nashik | Scheme / subsidy | P3 | Asking eligibility for Monsoon Bonanza scheme. | Rahul Verma | open | 31h 2m |
| T-2026-0025 | 21 days ago | Rekha Jat Belagavi | Crop advisory | P2 | Advisory needed — Thrips pressure on Chilli in Belagavi, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0026 | 9 days ago | Vinod Singh Anand | Replacement / refund | P3 | Requests refund for Jadoo BG-II — poor field performance in Anand. | Vikram Singh | open | BREACHED |
| T-2026-0028 | 14 days ago | Ramesh Naidu Indore | Dosage / usage query | P2 | Wants confirmed dosage of Karate for Whitefly on Groundnut (2 acres). | Meera Bose | waiting on farmer | BREACHED |
| T-2026-0030 | 4 days ago | Naresh Gowda Karimnagar | Dosage / usage query | P1 | Wants confirmed dosage of Prevathon for Leaf Miner on Groundnut (1 acres). | Rahul Verma | open | BREACHED |
| T-2026-0031 | 15 days ago | Bharat Agro Traders Murshidabad | Dealer issue | P2 | Complaint against Sri Ram Agro — quoting 15% above MRP for Tulasi 45. | Sneha Iyer | in progress | BREACHED |
| T-2026-0036 | 3 days ago | Sarita Patil Haveri | Scheme / subsidy | P3 | Asking eligibility for Monsoon Bonanza scheme. | Arjun Nair | waiting on farmer | 2h 1m |
| T-2026-0037 | 16 days ago | Harish Naidu Khammam | Crop advisory | P2 | Advisory needed — Fall Armyworm pressure on Cotton in Khammam, seeking on-label recommendation. | Landmark AI | closed | resolved |
| T-2026-0038 | 29 days ago | Suresh Verma Krishna | Scheme / subsidy | P2 | Asking eligibility for Loyalty Tier scheme. | Landmark AI | resolved | resolved |
| T-2026-0040 | 19 days ago | Sunil Bose Belagavi | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Landmark AI | resolved | resolved |
| T-2026-0044 | 12 days ago | Balaji Gowda Belagavi | Crop advisory | P2 | Advisory needed — Fall Armyworm pressure on Cotton in Belagavi, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0045 | 28 days ago | Praveen Kumar Bathinda | Crop advisory | P2 | Advisory needed — Whitefly pressure on Soybean in Bathinda, seeking on-label recommendation. | Mahesh Singh | closed | resolved |
| T-2026-0048 | 17 days ago | Praveen Das Junagadh | Scheme / subsidy | P3 | Asking eligibility for Monsoon Bonanza scheme. | Rahul Verma | resolved | resolved |
| T-2026-0049 | 23 days ago | Rajesh Prasad Nashik | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Priya Menon | closed | resolved |
| T-2026-0051 | 19 days ago | Kisan Agro Enterprises Karimnagar | Delivery issue | P2 | Order not delivered — placed 9 days ago, dealer Sri Ram Agro unresponsive. | Meera Bose | waiting on farmer | BREACHED |
| T-2026-0052 | 22 days ago | Srinivas Naidu Nizamabad | Crop advisory | P3 | Advisory needed — Leaf Miner pressure on Mustard in Nizamabad, seeking on-label recommendation. | Priya Menon | resolved | resolved |
| T-2026-0054 | 5 days ago | Sunil Mukherjee Nizamabad | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Tomato in Nizamabad, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0055 | 19 days ago | Kiran Kumar Kurnool | Dosage / usage query | P2 | Wants confirmed dosage of Verimark for Brown Planthopper on Mustard (8 acres). | Anil Sharma | in progress | BREACHED |
| T-2026-0056 | 17 days ago | Bharat Agro Enterprises Indore | Delivery issue | P3 | Order not delivered — placed 5 days ago, dealer Sri Ram Agro unresponsive. | Landmark AI | resolved | resolved |
| T-2026-0057 | 1 day ago | Rekha Patil Raichur | Crop advisory | P3 | Advisory needed — Thrips pressure on Sugarcane in Raichur, seeking on-label recommendation. | Priya Menon | resolved | resolved |
| T-2026-0059 | 2 days ago | Sai Agro Stores Nadia | Dealer issue | P3 | Complaint against Sri Ram Agro — quoting 19% above MRP for Kaveri 468. | Arjun Nair | resolved | resolved |
| T-2026-0061 | 17 days ago | Nitin Singh Bhavnagar | Dosage / usage query | P3 | Wants confirmed dosage of Kaveri 468 for Brown Planthopper on Paddy (6 acres). | Anil Sharma | open | BREACHED |
| T-2026-0066 | 4 days ago | Arjun Prasad Krishna | Scheme / subsidy | P2 | Asking eligibility for Loyalty Tier scheme. | Meera Bose | resolved | resolved |
| T-2026-0069 | 5 days ago | Sanjay Patel Amravati | Scheme / subsidy | P1 | Asking eligibility for Loyalty Tier scheme. | Vikram Singh | reopened | BREACHED |
| T-2026-0070 | 7 days ago | Manoj Jat Guntur | Dosage / usage query | P2 | Wants confirmed dosage of ATM Cotton for Whitefly on Groundnut (2 acres). | Landmark AI | resolved | resolved |
| T-2026-0071 | 9 days ago | Rajesh Prasad Nadia | Dosage / usage query | P2 | Wants confirmed dosage of Confidor for Pink Bollworm on Maize (6 acres). | Landmark AI | closed | resolved |
| T-2026-0072 | 30 days ago | Ravi Prasad Karimnagar | Scheme / subsidy | P3 | Asking eligibility for Loyalty Tier scheme. | Priya Menon | open | BREACHED |
| T-2026-0073 | 3 days ago | Rakesh Sharma Anantapur | Crop advisory | P3 | Advisory needed — Stem Borer pressure on Cotton in Anantapur, seeking on-label recommendation. | Anil Sharma | resolved | resolved |
| T-2026-0077 | 26 days ago | Sarita Bhosale Guntur | Crop advisory | P3 | Advisory needed — Whitefly pressure on Chilli in Guntur, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0079 | 19 days ago | Kisan Agro Enterprises Nizamabad | Dealer issue | P2 | Complaint against Sri Ram Agro — quoting 19% above MRP for Tulasi 45. | Rahul Verma | open | BREACHED |
| T-2026-0081 | 8 days ago | Lakshmi Deshmukh Rajkot | Crop advisory | P1 | Advisory needed — Fall Armyworm pressure on Wheat in Rajkot, seeking on-label recommendation. | Landmark AI | closed | resolved |
| T-2026-0083 | 9 days ago | Arjun Patil Nashik | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Paddy in Nashik, seeking on-label recommendation. | Sunita Sharma | resolved | resolved |
| T-2026-0085 | 4 days ago | Sunil Sen Junagadh | Dosage / usage query | P2 | Wants confirmed dosage of Ganga Kaveri 1522 for Thrips on Maize (5 acres). | Landmark AI | resolved | resolved |
| T-2026-0087 | 8 days ago | Ramesh Patel Indore | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Chilli in Indore, seeking on-label recommendation. | Landmark AI | closed | resolved |
| T-2026-0088 | 6 days ago | Vijay Nair Karimnagar | Crop advisory | P3 | Advisory needed — Thrips pressure on Soybean in Karimnagar, seeking on-label recommendation. | Sneha Iyer | in progress | BREACHED |
| T-2026-0089 | 18 days ago | Deepak Menon Krishna | Scheme / subsidy | P2 | Asking eligibility for Loyalty Tier scheme. | Sneha Iyer | open | BREACHED |
| T-2026-0095 | 2 days ago | Venkatesh Sharma Yavatmal | Crop advisory | P2 | Advisory needed — Whitefly pressure on Wheat in Yavatmal, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0097 | 30 days ago | Sunil Kumar Nagpur | Dosage / usage query | P3 | Wants confirmed dosage of Ganga Kaveri 1522 for Whitefly on Chilli (2 acres). | Anil Sharma | open | BREACHED |
| T-2026-0098 | 6 days ago | Vijay Nair Karimnagar | Crop advisory | P2 | Advisory needed — Thrips pressure on Soybean in Karimnagar, seeking on-label recommendation. | Kavya Rao | resolved | resolved |
| T-2026-0099 | 16 days ago | Vijay Menon Khammam | Crop advisory | P3 | Advisory needed — Fall Armyworm pressure on Groundnut in Khammam, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0104 | 5 days ago | Suresh Nair Anantapur | Dosage / usage query | P3 | Wants confirmed dosage of ATM Cotton for Aphids on Cotton (2 acres). | Arjun Nair | resolved | resolved |
| T-2026-0105 | 17 days ago | Vijay Verma Belagavi | Crop advisory | P1 | Advisory needed — Thrips pressure on Chilli in Belagavi, seeking on-label recommendation. | Ramesh Verma | resolved | resolved |
| T-2026-0106 | 13 minutes ago | Sita Naidu Murshidabad | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Sugarcane in Murshidabad, seeking on-label recommendation. | Priya Menon | closed | resolved |
| T-2026-0108 | 24 days ago | Lakshmi Reddy Hooghly | Scheme / subsidy | P1 | Asking eligibility for Loyalty Tier scheme. | Vikram Singh | in progress | BREACHED |
| T-2026-0110 | 7 hours ago | Ashok Bhosale Warangal | Dosage / usage query | P3 | Wants confirmed dosage of Tulasi 45 for Whitefly on Tomato (8 acres). | Priya Menon | waiting on farmer | 65h 19m |
| T-2026-0112 | 24 days ago | Venkatesh Naidu Khammam | Crop advisory | P2 | Advisory needed — Whitefly pressure on Wheat in Khammam, seeking on-label recommendation. | Vikram Singh | resolved | resolved |
| T-2026-0113 | 20 hours ago | Pankaj Mukherjee Junagadh | Crop advisory | P3 | Advisory needed — Thrips pressure on Tomato in Junagadh, seeking on-label recommendation. | Sneha Iyer | reopened | 52h 7m |
| T-2026-0114 | 14 days ago | Kavita Deshmukh Sehore | Product complaint | P2 | Farmer reports low germination (~46%) on lot K26-ATM-0814 of Tulasi 45 — requests re-test and replacement. | Landmark AI | resolved | resolved |
| T-2026-0115 | 3 days ago | Ganesh Agro Agencies Anantapur | Delivery issue | P3 | Order not delivered — placed 6 days ago, dealer Sri Ram Agro unresponsive. | Landmark AI | resolved | resolved |
| T-2026-0119 | 1 day ago | Sanjay Jat Yavatmal | Crop advisory | P2 | Advisory needed — Thrips pressure on Tomato in Yavatmal, seeking on-label recommendation. | Vikram Singh | resolved | resolved |
| T-2026-0120 | 9 days ago | Kisan Agro Agencies Bathinda | Dealer issue | P3 | Complaint against Sri Ram Agro — quoting 16% above MRP for Prevathon. | Kavya Rao | resolved | resolved |
| T-2026-0121 | 16 days ago | Vinod Bose Bathinda | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Maize in Bathinda, seeking on-label recommendation. | Priya Menon | resolved | resolved |
| T-2026-0122 | 21 days ago | Ravi Verma Rajkot | Scheme / subsidy | P3 | Asking eligibility for Loyalty Tier scheme. | Meera Bose | resolved | resolved |
| T-2026-0123 | 12 days ago | Sunita Reddy Indore | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Sugarcane in Indore, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0126 | 24 days ago | Meera Kumar Kurnool | Crop advisory | P2 | Advisory needed — Fall Armyworm pressure on Wheat in Kurnool, seeking on-label recommendation. | Anil Sharma | open | BREACHED |
| T-2026-0128 | 4 days ago | Sanjay Bose Anand | Product complaint | P2 | Farmer reports low germination (~48%) on lot K26-JAD-0624 of Coragen — requests re-test and replacement. | Vikram Singh | resolved | resolved |
| T-2026-0130 | 24 days ago | Amit Jat Haveri | Crop advisory | P2 | Advisory needed — Thrips pressure on Paddy in Haveri, seeking on-label recommendation. | Rahul Verma | in progress | BREACHED |
| T-2026-0134 | 28 days ago | Amit Rao Bhopal | Scheme / subsidy | P2 | Asking eligibility for Kharif Kickstart scheme. | Kavya Rao | reopened | BREACHED |
| T-2026-0135 | 12 days ago | Krishna Agro Agencies Bhopal | Dealer issue | P2 | Complaint against Sri Ram Agro — quoting 9% above MRP for Kaveri 468. | Priya Menon | waiting on farmer | BREACHED |
| T-2026-0136 | 7 days ago | Suresh Verma Bathinda | Crop advisory | P2 | Advisory needed — Fall Armyworm pressure on Maize in Bathinda, seeking on-label recommendation. | Priya Menon | closed | resolved |
| T-2026-0139 | 22 days ago | Naresh Iyer Rajkot | Dosage / usage query | P2 | Wants confirmed dosage of Confidor for Fall Armyworm on Soybean (6 acres). | Vikram Singh | resolved | resolved |
| T-2026-0140 | 22 days ago | Anil Singh Nizamabad | Product complaint | P3 | Farmer reports low germination (~68%) on lot K26-GNG-0139 of Kaveri 468 — requests re-test and replacement. | Kavya Rao | in progress | BREACHED |
| T-2026-0142 | 24 days ago | Mahesh Reddy Ludhiana | Scheme / subsidy | P3 | Asking eligibility for Monsoon Bonanza scheme. | Landmark AI | resolved | resolved |
| T-2026-0143 | 20 days ago | Kavita Deshmukh Guntur | Dosage / usage query | P2 | Wants confirmed dosage of Prevathon for Thrips on Sugarcane (3 acres). | Priya Menon | resolved | resolved |
| T-2026-0145 | 30 days ago | Krishna Agro Enterprises Belagavi | Delivery issue | P3 | Order not delivered — placed 5 days ago, dealer Sri Ram Agro unresponsive. | Vikram Singh | open | BREACHED |
| T-2026-0147 | 16 days ago | Naresh Patel Amritsar | Product complaint | P2 | Farmer reports low germination (~58%) on lot K26-TUL-0009 of Tulasi 45 — requests re-test and replacement. | Kiran Iyer | resolved | resolved |
| T-2026-0148 | 19 days ago | Sanjay Choudhary Bardhaman | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Landmark AI | resolved | resolved |
| T-2026-0150 | 10 days ago | Sarita Singh Ludhiana | Scheme / subsidy | P2 | Asking eligibility for Kharif Kickstart scheme. | Rahul Verma | open | BREACHED |
| T-2026-0155 | 5 days ago | Suresh Mukherjee Murshidabad | Scheme / subsidy | P2 | Asking eligibility for Kharif Kickstart scheme. | Priya Menon | resolved | resolved |
| T-2026-0157 | 21 days ago | Sanjay Das Ujjain | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Maize in Ujjain, seeking on-label recommendation. | Suresh Bose | open | BREACHED |
| T-2026-0158 | 4 days ago | Radha Menon Anantapur | Replacement / refund | P2 | Requests refund for Prevathon — poor field performance in Anantapur. | Kavya Rao | resolved | resolved |
| T-2026-0160 | 11 days ago | Kavita Jat Sehore | Crop advisory | P3 | Advisory needed — Thrips pressure on Paddy in Sehore, seeking on-label recommendation. | Ganesh Choudhary | in progress | BREACHED |
| T-2026-0161 | 59 minutes ago | Yogesh Jat Rajkot | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Paddy in Rajkot, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0162 | 15 days ago | Krishna Agro Traders Junagadh | Delivery issue | P2 | Order not delivered — placed 7 days ago, dealer Sri Ram Agro unresponsive. | Meera Bose | resolved | resolved |
| T-2026-0164 | 19 days ago | Meera Deshmukh Guntur | Dosage / usage query | P2 | Wants confirmed dosage of Coragen for Thrips on Paddy (4 acres). | Landmark AI | resolved | resolved |
| T-2026-0166 | 2 days ago | Balaji Menon Ujjain | Scheme / subsidy | P2 | Asking eligibility for Monsoon Bonanza scheme. | Meera Bose | reopened | BREACHED |
| T-2026-0167 | 8 days ago | Arjun Naidu Khammam | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Kavya Rao | open | BREACHED |
| T-2026-0169 | 17 days ago | Rekha Das Karimnagar | Scheme / subsidy | P1 | Asking eligibility for Kharif Kickstart scheme. | Kavya Rao | reopened | BREACHED |
| T-2026-0170 | 8 days ago | Ganesh Agro Traders Kurnool | Delivery issue | P3 | Order not delivered — placed 3 days ago, dealer Sri Ram Agro unresponsive. | Sneha Iyer | open | BREACHED |
| T-2026-0172 | 2 days ago | Praveen Sharma Murshidabad | Crop advisory | P2 | Advisory needed — Thrips pressure on Wheat in Murshidabad, seeking on-label recommendation. | Arjun Nair | resolved | resolved |
| T-2026-0173 | 24 days ago | Gita Patil Warangal | Dosage / usage query | P1 | Wants confirmed dosage of Confidor for Whitefly on Tomato (3 acres). | Rahul Verma | in progress | BREACHED |
| T-2026-0174 | 24 days ago | Krishna Agro Stores Krishna | Dealer issue | P2 | Complaint against Sri Ram Agro — quoting 19% above MRP for Coragen. | Landmark AI | resolved | resolved |
| T-2026-0176 | 5 days ago | Sunil Bhosale Ludhiana | Crop advisory | P1 | Advisory needed — Pink Bollworm pressure on Paddy in Ludhiana, seeking on-label recommendation. | Rahul Verma | in progress | BREACHED |
| T-2026-0177 | 27 days ago | Anil Das Bhopal | Product complaint | P3 | Farmer reports low germination (~46%) on lot K25-TUL-0394 of Coragen — requests re-test and replacement. | Vikram Singh | resolved | resolved |
| T-2026-0181 | 17 days ago | Naresh Choudhary Warangal | Dosage / usage query | P2 | Wants confirmed dosage of ATM Cotton for Whitefly on Soybean (6 acres). | Landmark AI | resolved | resolved |
| T-2026-0182 | 3 days ago | Ramesh Jat Mysuru | Crop advisory | P1 | Advisory needed — Pink Bollworm pressure on Cotton in Mysuru, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0184 | 17 days ago | Ramesh Naidu Mysuru | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Maize in Mysuru, seeking on-label recommendation. | Rekha Prasad | resolved | resolved |
| T-2026-0185 | 10 days ago | Suresh Sen Warangal | Crop advisory | P3 | Advisory needed — Leaf Miner pressure on Wheat in Warangal, seeking on-label recommendation. | Kavya Rao | open | BREACHED |
| T-2026-0186 | 24 days ago | Sarita Nair Bhopal | Dosage / usage query | P3 | Wants confirmed dosage of Actara for Aphids on Cotton (3 acres). | Landmark AI | resolved | resolved |
| T-2026-0188 | 23 days ago | Prakash Sen Sehore | Crop advisory | P3 | Advisory needed — Thrips pressure on Maize in Sehore, seeking on-label recommendation. | Suresh Jat | resolved | resolved |
| T-2026-0189 | 25 days ago | Kiran Bhosale Ujjain | Dosage / usage query | P3 | Wants confirmed dosage of Amistar Top for Pink Bollworm on Mustard (5 acres). | Vikram Singh | in progress | BREACHED |
| T-2026-0190 | 4 days ago | Sachin Rao Raichur | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Paddy in Raichur, seeking on-label recommendation. | Landmark AI | closed | resolved |
| T-2026-0192 | 20 days ago | Srinivas Verma Bhopal | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Anil Sharma | resolved | resolved |
| T-2026-0193 | 10 days ago | Harish Naidu Khammam | Crop advisory | P1 | Advisory needed — Fall Armyworm pressure on Cotton in Khammam, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0194 | 9 days ago | Anil Sen Amravati | Dosage / usage query | P3 | Wants confirmed dosage of Jadoo BG-II for Pink Bollworm on Mustard (3 acres). | Landmark AI | resolved | resolved |
| T-2026-0195 | 19 days ago | Sarita Rao Krishna | Dosage / usage query | P3 | Wants confirmed dosage of Jadoo BG-II for Fall Armyworm on Chilli (3 acres). | Landmark AI | resolved | resolved |
| T-2026-0197 | 19 days ago | Ravi Naidu Khammam | Crop advisory | P1 | Advisory needed — Brown Planthopper pressure on Tomato in Khammam, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0198 | 4 days ago | Kiran Bose Nagpur | Scheme / subsidy | P1 | Asking eligibility for Loyalty Tier scheme. | Vikram Singh | in progress | BREACHED |
| T-2026-0199 | 6 days ago | Deepak Reddy Indore | Dosage / usage query | P3 | Wants confirmed dosage of Verimark for Whitefly on Mustard (5 acres). | Kavya Rao | open | BREACHED |
| T-2026-0201 | 28 days ago | Anita Sen Sehore | Dosage / usage query | P2 | Wants confirmed dosage of Confidor for Stem Borer on Soybean (4 acres). | Vikram Singh | open | BREACHED |
| T-2026-0202 | 2 days ago | Amit Jat Haveri | Dosage / usage query | P2 | Wants confirmed dosage of Jadoo BG-II for Fall Armyworm on Paddy (8 acres). | Kavya Rao | resolved | resolved |
| T-2026-0204 | 4 days ago | Manoj Reddy Bhopal | Scheme / subsidy | P1 | Asking eligibility for Loyalty Tier scheme. | Sneha Iyer | in progress | BREACHED |
| T-2026-0205 | 8 days ago | Vinod Gowda Belagavi | Scheme / subsidy | P3 | Asking eligibility for Loyalty Tier scheme. | Landmark AI | resolved | resolved |
| T-2026-0206 | 5 hours ago | Venkatesh Bose Bhavnagar | Dosage / usage query | P3 | Wants confirmed dosage of Tulasi 45 for Pink Bollworm on Tomato (6 acres). | Landmark AI | resolved | resolved |
| T-2026-0207 | 10 hours ago | Amit Das Murshidabad | Crop advisory | P3 | Advisory needed — Thrips pressure on Chilli in Murshidabad, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0208 | 11 days ago | Sunil Deshmukh Bathinda | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Landmark AI | resolved | resolved |
| T-2026-0209 | 15 days ago | Prakash Reddy Nadia | Dosage / usage query | P3 | Wants confirmed dosage of ATM Cotton for Pink Bollworm on Groundnut (7 acres). | Arjun Nair | open | BREACHED |
| T-2026-0210 | 23 days ago | Sai Agro Agencies Krishna | Dealer issue | P1 | Complaint against Sri Ram Agro — quoting 20% above MRP for Prevathon. | Landmark AI | resolved | resolved |
| T-2026-0211 | 30 days ago | Radha Nair Belagavi | Scheme / subsidy | P3 | Asking eligibility for Monsoon Bonanza scheme. | Landmark AI | closed | resolved |
| T-2026-0213 | 26 days ago | Yogesh Menon Yavatmal | Scheme / subsidy | P2 | Asking eligibility for Loyalty Tier scheme. | Rahul Verma | resolved | resolved |
| T-2026-0214 | 27 days ago | Arjun Patel Junagadh | Product complaint | P3 | Farmer reports low germination (~46%) on lot K26-GNG-0295 of Prevathon — requests re-test and replacement. | Landmark AI | resolved | resolved |
| T-2026-0215 | 5 days ago | Krishna Agro Stores Hooghly | Delivery issue | P3 | Order not delivered — placed 4 days ago, dealer Sri Ram Agro unresponsive. | Sneha Iyer | open | BREACHED |
| T-2026-0218 | 22 days ago | Ashok Menon Nizamabad | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Anil Sharma | resolved | resolved |
| T-2026-0220 | 12 days ago | Arjun Gowda Belagavi | Crop advisory | P3 | Advisory needed — Fall Armyworm pressure on Maize in Belagavi, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0221 | 6 days ago | Krishna Agro Agencies Nashik | Delivery issue | P3 | Order not delivered — placed 8 days ago, dealer Sri Ram Agro unresponsive. | Meera Bose | resolved | resolved |
| T-2026-0222 | 7 days ago | Ganesh Agro Enterprises Junagadh | Dealer issue | P3 | Complaint against Sri Ram Agro — quoting 12% above MRP for Prevathon. | Anil Sharma | open | BREACHED |
| T-2026-0223 | 19 days ago | Mahesh Prasad Ludhiana | Dosage / usage query | P2 | Wants confirmed dosage of Amistar Top for Thrips on Paddy (1 acres). | Kavya Rao | resolved | resolved |
| T-2026-0224 | 23 days ago | Anita Sen Sehore | Dosage / usage query | P2 | Wants confirmed dosage of Confidor for Stem Borer on Soybean (8 acres). | Anil Sharma | open | BREACHED |
| T-2026-0227 | 7 days ago | Krishna Agro Enterprises Anantapur | Dealer issue | P1 | Complaint against Sri Ram Agro — quoting 12% above MRP for Kaveri 468. | Arjun Nair | reopened | BREACHED |
| T-2026-0228 | 20 days ago | Kisan Agro Traders Raichur | Dealer issue | P3 | Complaint against Sri Ram Agro — quoting 12% above MRP for Tulasi 45. | Priya Menon | open | BREACHED |
| T-2026-0229 | 14 days ago | Harish Patel Guntur | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Soybean in Guntur, seeking on-label recommendation. | Suresh Bose | open | BREACHED |
| T-2026-0231 | 24 days ago | Lakshmi Singh Guntur | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Cotton in Guntur, seeking on-label recommendation. | Manoj Patil | resolved | resolved |
| T-2026-0232 | 22 hours ago | Vijay Verma Warangal | Dosage / usage query | P2 | Wants confirmed dosage of Prevathon for Whitefly on Wheat (5 acres). | Sneha Iyer | resolved | resolved |
| T-2026-0234 | 18 days ago | Sita Patil Ludhiana | Crop advisory | P2 | Advisory needed — Fall Armyworm pressure on Soybean in Ludhiana, seeking on-label recommendation. | Landmark AI | resolved | resolved |
| T-2026-0236 | 24 days ago | Bharat Agro Enterprises Indore | Delivery issue | P3 | Order not delivered — placed 9 days ago, dealer Sri Ram Agro unresponsive. | Landmark AI | resolved | resolved |
| T-2026-0239 | 3 days ago | Ganesh Agro Agencies Murshidabad | Delivery issue | P3 | Order not delivered — placed 5 days ago, dealer Sri Ram Agro unresponsive. | Landmark AI | resolved | resolved |
| T-2026-0240 | 9 days ago | Balaji Kumar Ujjain | Scheme / subsidy | P2 | Asking eligibility for Monsoon Bonanza scheme. | Kavya Rao | resolved | resolved |
| T-2026-0241 | 26 days ago | Ganesh Das Amravati | Crop advisory | P2 | Advisory needed — Whitefly pressure on Wheat in Amravati, seeking on-label recommendation. | Vikram Singh | reopened | BREACHED |
| T-2026-0242 | 13 days ago | Sunita Prasad Ludhiana | Crop advisory | P3 | Advisory needed — Pink Bollworm pressure on Tomato in Ludhiana, seeking on-label recommendation. | Anil Sharma | waiting on farmer | BREACHED |
| T-2026-0243 | 9 days ago | Sanjay Gowda Karimnagar | Scheme / subsidy | P3 | Asking eligibility for Kharif Kickstart scheme. | Landmark AI | resolved | resolved |
| T-2026-0246 | 3 days ago | Sachin Kumar Murshidabad | Dosage / usage query | P3 | Wants confirmed dosage of Ganga Kaveri 1522 for Fall Armyworm on Groundnut (5 acres). | Vikram Singh | resolved | resolved |
| T-2026-0247 | 5 days ago | Sanjay Verma Belagavi | Crop advisory | P2 | Advisory needed — Pink Bollworm pressure on Chilli in Belagavi, seeking on-label recommendation. | Landmark AI | closed | resolved |
| T-2026-0248 | 4 days ago | Sanjay Singh Nadia | Crop advisory | P3 | Advisory needed — Whitefly pressure on Maize in Nadia, seeking on-label recommendation. | Harish Kumar | resolved | resolved |